Shipping policy

Shipping Policy — Pocketly Tech

Last updated: October 5, 2026

Thank you for shopping with Pocketly Tech. Here's everything you need to know about how we ship.

PROCESSING TIME
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

SHIPPING TIMES
- Standard Domestic (US): 5–10 business days
- Expedited Domestic (US): 2–4 business days
- International: 10–20 business days (varies by destination)

Note: Some products are fulfilled via our global supplier network (dropshipping). These items may ship directly from the supplier and could arrive separately if ordered with other items.

SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders — check our current promotions.

ORDER TRACKING
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update after the shipping confirmation is sent.

CUSTOMS & DUTIES (INTERNATIONAL ORDERS)
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. Pocketly Tech is not responsible for delays caused by customs processing.

LOST OR DELAYED PACKAGES
If your package hasn't arrived within the estimated timeframe, please contact us at support@pocketlytech.com with your order number. We'll investigate and make it right.

INCORRECT ADDRESS
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrectly entered address. Contact us immediately if you need to make a correction before shipment.

CONTACT US
Email: maewatson1230@gmail.com